Daycare RecordChild care inspection records

KinderCare Learning Center - Via Mercado

3655 Via Mercado, La Mesa, CA 91941 · San Diego County
1 Type A citation in last 12 months1 substantiated complaintChild care center (preschool)

KinderCare Learning Center - Via Mercado is a licensed child care center in La Mesa, CA, licensed for up to 83 children and serving preschool-age children. It has held its California license since 1985. Since February 2021, state licensing staff have inspected it 6 times and investigated 6 complaints, 1 of them substantiated. The state issued 8 citations, 1 of them Type A (the most serious), most often for training & qualifications (4 of 8). 4 citations came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is tied for #26 of 32 centers in La Mesa and has more citations per inspection than 76% of California licensed centers.

Inspection record

More citations than 76%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
Tied for #26 of 32 centers in La Mesa
1Type A citations
7Type B citations
6Inspections
1 of 6Complaints substantiated
8 citations from 17 state visits since Feb 8, 2021 · 4 in the last 12 months · last inspected Apr 8, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 24, 2026 · Report/investigation · no citationAug 26, 2026 · Report/investigation · no citationAug 5, 2026 · Report/investigation · no citationMay 21, 2026 · Report/investigation · citation foundApr 8, 2026 · Inspection · no citationFeb 25, 2026 · Report/investigation · no citationDec 5, 2025 · Report/investigation · no citationDec 3, 2025 · Inspection · citation foundMay 30, 2025 · Report/investigation · no citationApr 24, 2025 · Inspection · no citationJul 25, 2024 · Inspection · citation foundJul 25, 2024 · Report/investigation · no citationJun 19, 2023 · Inspection · citation foundMar 24, 2023 · Report/investigation · no citationDec 29, 2022 · Report/investigation · no citationJan 26, 2022 · Inspection · no citationJan 25, 2022 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications4
Health & medication2
Supervision1
Records & paperwork1

Citations, newest first

Type AMay 21, 2026Complaint investigationSupervision
Care and supervision §101229(a)(1)
Based on interviews the facility did not comply with the section cited above, when C1 was left without supervision in the preschool restroom for estimated 2-3 minutes, which posed an immediate Health and Safety risk for children in care.
Plan of correction due May 28, 2026
Type BMay 21, 2026Complaint investigationRecords & paperwork
Reporting requirements §101212(d)(1)(C)
Based on interviews, the Director did not report to licensing that C1 was left without supervision in the preschool restroom for estimated 2-3 minutes, which posed a potential Health and Safety risk for children in care.
Plan of correction due May 28, 2026
Type BDec 3, 2025InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review the licensee did not comply with the section cited above when 1 out of 7 staff did not have mandated reporter training certification which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jan 5, 2026
Type BDec 3, 2025InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on record review the licensee did not comply with the section cited above when 3 out of 7 staff did not have health screening, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jan 5, 2026
Type BJul 25, 2024InspectionTraining & qualifications
Teacher aide qualifications §101216.2(e)
Based on observation and record review, the licensee did not comply with the section cited above in that S1 qualifies as an aide and was observed in Preschool Classroom 2 with 12 children and was not under the supervison of a teacher which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Aug 1, 2024
Type BJun 19, 2023InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on interview and record review, the licensee did not comply with the section cited above in one out of five persons as Staff 1 did not have immunizations records for pertussis and mealses during time of inspection which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 10, 2023
Type BJun 19, 2023InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(2)
Based on interview and record review, the licensee did not comply with the section cited above in one out of five persons which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jul 10, 2023
Type BJun 19, 2023InspectionHealth & medication
Health-related services §101226(e)(3)(A)
Based on observation and record review, the licensee did not comply with the section cited above in one out of 41 persons as an Epi-Pen for C1 expired on 10/31/2022, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 23, 2023

Complaint investigations

SubstantiatedMay 21, 2026Complaint investigationreceived May 15, 2026
Substantiated allegations:
Staff left a child in the restroom unattended.
Staff did not comply with reporting requirements.
2 citations issued during this investigation, listed under Citations.
Not substantiatedFeb 25, 2026Complaint investigationreceived Dec 9, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedDec 5, 2025Complaint investigationreceived Sep 18, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedMay 30, 2025Complaint investigationreceived Mar 27, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedJul 25, 2024Complaint investigationreceived May 3, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedJan 25, 2022Complaint investigationreceived Nov 1, 2021
The state did not substantiate this complaint, so its allegations are not shown.

How often are complaints about daycares in San Diego County substantiated? See the county-by-county report →

About this center

Licensed capacity83 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceJan 20, 1985
LicenseeKnowledge Universe Education LLC
AdministratorMarcela Zavala
Phone(619) 670-9388
State facility #370805497

Other licenses at this address

Common questions

Does KinderCare Learning Center - Via Mercado take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has KinderCare Learning Center - Via Mercado had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on May 21, 2026, for care and supervision. Each citation is listed in full above.

Have there been complaints about KinderCare Learning Center - Via Mercado?

California investigated 6 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does KinderCare Learning Center - Via Mercado compare with other daycares in La Mesa?

It is tied for #26 of 32 centers in La Mesa by weighted citations per inspection, and has more citations per inspection than 76% of California licensed centers with enough inspection history to compare.

When was KinderCare Learning Center - Via Mercado last inspected?

Apr 8, 2026. No citations were issued during that visit.

How much does KinderCare Learning Center - Via Mercado cost?

California does not publish individual centers’ prices, so ask KinderCare Learning Center - Via Mercado for its current tuition. For comparison, the median full-time price at licensed centers in San Diego County, which includes La Mesa, was $1,013 a month for preschoolers (about $1,280 today) in the state’s 2021 Regional Market Rate Survey.

Who runs KinderCare Learning Center - Via Mercado?

The licensee is Knowledge Universe Education LLC, and the administrator listed with the state is Marcela Zavala.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 370805497 on the California Care Facility Search. Data refreshed Oct 3, 2026.