Mc Donald Learning Center
Mc Donald Learning Center is a licensed child care center in Big Bear City, CA, licensed for up to 60 children and serving preschool-age children. It has held its California license since 2004. Since February 2021, state licensing staff have inspected it 4 times and investigated 6 complaints, 2 of them substantiated. The state issued 13 citations, 4 of them Type A (the most serious), most often for supervision (4 of 13). 4 citations came in the last 12 months. Measured by weighted citations per inspection, it is tied for #2 of 5 centers in Big Bear City and has more citations per inspection than 96% of California licensed centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Staff will provide training on supervision strategies during transition times and provide proof to the department by
Based on interviews, the Licensee did not ensure C1 was free of unusual punishment when S1 placed C1 in the nap room with the door closed due to crying. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Based on interviews in October 2025, C1 was left without the supervision of a teacher or aide in the outdoor activity space. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Per record review and 1 Per facility representative a incident report will be submitted to the Department. The facility representative will review the reporting requirements and complete the CDSS training. Once the training is completed, the Department will be notified via email. interviews in October 2025, C1 was left without the supervision of an adult which threatened the emotional health of C1, this unusual incident was not reported to the Department as required. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Based on interviews and record review, the licensee did not provide care and supervision to meet the needs of C1 when C1 received five unexplained bite marks on July 14, 2025. This poses a potential risk to the health, safety or personal rights of the persons in care.
Based on observation, the licensee did not comply with the section cited above when the mop and mop bucket with cleaning solution was in the zebra classroom bathroom. Children were engage in free play in the attached classroom, therefore the items were accessible, which poses/posed a potential health, safety or personal rights risk to persons in care.
Based on interviews and facility records the Center failed to provide the remaining teachers necessary to meet the overall ratio of children on March 21, 2024. This is an immediate health and safety risk to the persons.
Based on LPA observation and interviews the Center failed provide the remaining teachers necessary to meet to the over all ratio for 36 children. LPA observed two teachers supervising 36 children who woke up early from nap. This is an immediate health and safety risk to the persons.
Based on confidential interviews the current staff supervision and strategies allowed C1 to self-harm while in care. This poses/posed an immediate risk to the health, safety or personal rights to the children in care.
101216.1 (b)(1) Teacher Qualifications and Duties: A teacher shall have completed, with passing grades, at least six postsecondary semester or equivalent quarter units of the education requirement specified in (c)(1)……Credentialing. This requirement was not met as evidence by: 1 Per Facility representative aides will not be left alone and children will be with a qualified teacher at all times. Based on record review, observation and interviews S1 and S2 have three ECE units and qualify as teachers aids, not as teachers. S1 and S2 must be under the direct supervision of a teacher. This poses an immediate risk to the health and safety of persons in care. 8
Based on LPAs observation, On November 22, 2022, teacher aides S1 and S2 were observed alone in classrooms and were not working under the direct supervision of a teacher. This poses a potential risk to the health and safety of persons in care.
Based on LPAs observation on November 22, 2022, the center had two aides (S2, S3) and one fully qualified teacher (S1) caring for a total of 31 preschool age children. This poses a potential risk to the health and safety of persons in care.
101212 (d) Reporting Requirements: Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) ... a report shall be made to the Department... within seven days following the occurrence of such event. This requirement is not met as evidence by: 1 Per facility representative the Center will report any unusual incident within the required timeframe and document within the child files. A training will be provided to staff regarding reporting requirements. Copy of training will be submitted to Licensing Based on record review, on October 21, 2022, an unusual incident occurred at the Center. The facility failed to report the unusual incident to the Department. This poses a potential risk to the health and safety of persons in care. 8
Complaint investigations
Staff do not intervene when day care child self-harms while in care.
About this center
Other licenses at this address
Common questions
Does Mc Donald Learning Center take infants?
Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).
Has Mc Donald Learning Center had any serious violations?
California issued 4 Type A citations since 2021, its most serious category. The most recent was on Apr 11, 2024, for activities and napping. Each citation is listed in full above.
Have there been complaints about Mc Donald Learning Center?
California investigated 6 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.
How does Mc Donald Learning Center compare with other daycares in Big Bear City?
It is tied for #2 of 5 centers in Big Bear City by weighted citations per inspection, and has more citations per inspection than 96% of California licensed centers with enough inspection history to compare.
When was Mc Donald Learning Center last inspected?
Apr 24, 2026. No citations were issued during that visit.
How much does Mc Donald Learning Center cost?
California does not publish individual centers’ prices, so ask Mc Donald Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Big Bear City, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Mc Donald Learning Center?
The licensee is Lisa Mc Donald Burtner, and the administrator listed with the state is Margaret Quintana.
Licensed centers nearby
1017 Holden Avenue, Big Bear City · under 0.1 mi away · 8 spotsAmong the most citedMc Donald Learning Center
1017 Holden Avenue, Big Bear City · under 0.1 mi away · 28 spotsMore citations than mostAnderson Country Preschool
1023 Paradise Way, Big Bear City · 0.8 mi away · 45 spotsAmong the most citedMc Donald Learning Center
796 Erwin Ranch Road, Big Bear City · ZIP 92314 away · 12 spotsAmong the most citedBeyond The Bell
44500 Baldwin Lane, Sugarloaf · ZIP 92386 away · 46 spotsAmong the most citedBeyond The Bell-northshore
765 North Stanfield Cutoff, Big Bear Lake · ZIP 92315 away · 30 spotsMore citations than most
Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 364815206 on the California Care Facility Search. Data refreshed Oct 2, 2026.