Mc Donald Learning Center
Mc Donald Learning Center is a licensed child care center in Big Bear City, CA, licensed for up to 28 children and serving school-age children. It has held its California license since 2010. Since February 2021, state licensing staff have inspected it 4 times and investigated 4 complaints, 3 of them substantiated. The state issued 7 citations, 1 of them Type A (the most serious), most often for supervision (2 of 7). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #1 of 5 centers in Big Bear City and has more citations per inspection than 84% of California licensed centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Based on observation, the licensee did not comply with the section cited above when C1 opened the door to the Elephant classroom by self, entered the empty classroom and laid down on the carpet. When C1 engaged in these activities, neither S1 nor S2 were providing visual supervision to C1, which poses/posed a potential health, safety or personal rights risk to persons in care.
Based on interviews, the licensee did not provide care and supervision to meet the needs of the children when C4 cut C5s hair without the staff being aware that C4 picked up the scissors in the classroom. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Based on interviews, the licensee did not ensure each child was accorded dignity when S1 yelled and used the term “pissing me off” when speaking to C2 and other children in care. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Based on LPA observation, the Licensee did not ensure the school age children were separate from the preschool children, when C1 was in a preschool classroom with 5 other preschool children at 3:45pm. This poses an immediate risk to the health and safety of persons in care.
Based on interviews, the licensee did not ensure, that S1s disciplinary action of pushing the broom bristles into the back of C1 knees, did not violate C1 personal rights. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Based on interviews, teachers are responsible for cleanliness of the classroom. On August 12, 2024, an incident occurred due to S1 performing housekeeping duties rather than providing care and supervision. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Based on record review, the licensee did not comply with the section cited above in four of nine child files which poses/posed a potential health, safety or personal rights risk to persons in care.
Complaint investigations
Due to lack of supervision, child has wandered away from the day-care
Staff did not prevent child from bullying another child in care
Staff speaks inappropriately to children in care
About this center
Other licenses at this address
Common questions
Does Mc Donald Learning Center take infants?
Not under this license, which covers school-age children. An infant center is licensed separately at the same address (listed below).
Has Mc Donald Learning Center had any serious violations?
California issued 1 Type A citation since 2021, its most serious category. The most recent was on Oct 30, 2024, for indoor activity space for school-age children. Each citation is listed in full above.
Have there been complaints about Mc Donald Learning Center?
California investigated 4 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.
How does Mc Donald Learning Center compare with other daycares in Big Bear City?
It is #1 of 5 centers in Big Bear City by weighted citations per inspection, and has more citations per inspection than 84% of California licensed centers with enough inspection history to compare.
When was Mc Donald Learning Center last inspected?
Dec 8, 2025. The state issued at least one citation during that visit.
How much does Mc Donald Learning Center cost?
California does not publish individual centers’ prices, so ask Mc Donald Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Big Bear City, was $716 a month for school-age children (about $900 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Mc Donald Learning Center?
The licensee is Lisa Mc Donald (Burtner), and the administrator listed with the state is Margaret Quintana.
Licensed centers nearby
1017 Holden Avenue, Big Bear City · under 0.1 mi away · 8 spotsAmong the most citedMc Donald Learning Center
1017 Holden Avenue, Big Bear City · under 0.1 mi away · 60 spotsAmong the most citedAnderson Country Preschool
1023 Paradise Way, Big Bear City · 0.8 mi away · 45 spotsAmong the most citedMc Donald Learning Center
796 Erwin Ranch Road, Big Bear City · ZIP 92314 away · 12 spotsAmong the most citedBeyond The Bell
44500 Baldwin Lane, Sugarloaf · ZIP 92386 away · 46 spotsAmong the most citedBeyond The Bell-northshore
765 North Stanfield Cutoff, Big Bear Lake · ZIP 92315 away · 30 spotsMore citations than most
Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 364840540 on the California Care Facility Search. Data refreshed Oct 2, 2026.