Mc Donald Learning Center
Mc Donald Learning Center is a licensed child care center in Big Bear City, CA, licensed for up to 12 children and serving infants and toddlers. It has held its California license since 2022. Since February 2021, state licensing staff have inspected it 3 times and investigated 1 complaint, 1 of them substantiated. The state issued 11 citations, 3 of them Type A (the most serious), most often for building & playground safety (4 of 11). 2 citations came in the last 12 months. Measured by weighted citations per inspection, it is #5 of 5 centers in Big Bear City and better than 3% of licensed centers statewide.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Based on observation the licensee did not comply with the section cited above in when the barrier was between 19 inches and 30 inches in height and not the required four feet, which poses/posed a potential health, safety or personal rights risk to persons in care.
Based on observation, interview, and record review, the licensee did not comply with the section cited above when a zero staff members were on site with current CPR/First Aid training, which poses/posed a potential health, safety or personal rights risk to persons in care.
Based on record review and interviews, the licensee did not ensure infant care aide, (S1) was working under direct supervision of a fully qualified teacher on July 9, 2025. This poses an immediate risk to the health and safety of persons in care.
Based on record review and interviews, the licensee did not ensure there was a ratio of one teacher for every four infants on July 9, 2025, when one aide was providing direct supervision to five infants between 5-6:00pm. This poses an immediate risk to the health and safety of persons in care.
Based on interviews disaster drills were not being conducted at least every six months. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Based on LPA interviews, the Licensee did not ensure C1 was accorded dignity when S1 patted infants roughly on the back, and engaged with infants without support which poses/posed an immediate health, safety, or personal rights risk to persons in care.
Based on LPA record review and interviews, at the time of C1 admission, to the child care center C1 was not immunized against the diseases required in Title 17, which poses/posed a potential health, safety, or personal rights risk to persons in care.
Based on LPA interviews, blankets were used as extra support when C1 and C2 were seated at the toddler table, therefore the toddler table was not the right size for C1 and C2, which poses/posed a potential health, safety, or personal rights risk to persons in care.
Based on LPAs observation and interviews, the Licensee did not ensure there was nothing attached to a pacifier when C1's pacifier was attached to a blanket while C1 was sleeping in a crib. This poses a potential risk to the health and safety of persons in care.
Based on observation, the licensee did not comply with the section cited above in when the wooden tabletop of the table in the outdoor activity space had a rough surface, which poses/posed a potential health, safety or personal rights risk to persons in care.
Based on record review, the licensee did not comply with the section cited above on July 1, 2024, July 2, 2024, July 15, 2024, July 16, 2024, July 17, 2024, the staff initials of the person who conducted each check was not documented, which poses/posed a potential health, safety or personal rights risk to persons in care.
Complaint investigations
Unqualified staff are providing care and supervision alone
Staff are operating over ratio
Facility is falsifying emergency drills
About this center
Other licenses at this address
Common questions
Does Mc Donald Learning Center take infants?
Yes. It is licensed by California as an infant center.
Has Mc Donald Learning Center had any serious violations?
California issued 3 Type A citations since 2021, its most serious category. The most recent was on Sep 24, 2025, for infant care aide teacher qualifications and duties. Each citation is listed in full above.
Have there been complaints about Mc Donald Learning Center?
California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.
How does Mc Donald Learning Center compare with other daycares in Big Bear City?
It is #5 of 5 centers in Big Bear City by weighted citations per inspection, and is better than 3% of licensed centers statewide (out of 10,948 California centers with enough inspection history).
When was Mc Donald Learning Center last inspected?
Aug 14, 2026. No citations were issued during that visit.
How much does Mc Donald Learning Center cost?
California does not publish individual centers’ prices, so ask Mc Donald Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Big Bear City, was $1,250 a month for infants (about $1,580 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Mc Donald Learning Center?
The licensee is Lisa Burtner, and the administrator listed with the state is Lisa Burtner.
Licensed centers nearby
1023 Paradise Way, Big Bear City · ZIP 92314 away · 45 spotsAmong the most citedBeyond The Bell
44500 Baldwin Lane, Sugarloaf · ZIP 92386 away · 46 spotsAmong the most citedMc Donald Learning Center
1017 Holden Avenue, Big Bear City · ZIP 92314 away · 60 spotsAmong the most citedMc Donald Learning Center
1017 Holden Avenue, Big Bear City · ZIP 92314 away · 8 spotsAmong the most citedMc Donald Learning Center
1017 Holden Avenue, Big Bear City · ZIP 92314 away · 28 spotsMore citations than mostBeyond The Bell-northshore
765 North Stanfield Cutoff, Big Bear Lake · ZIP 92315 away · 30 spotsMore citations than most
Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 367750056 on the California Care Facility Search. Data refreshed Oct 2, 2026.