Daycare Record Child care inspection records

Steps to Success Donegal Primary

1055 Koser Rd, Mount Joy, PA 17552 · Lancaster County
Keystone STAR 3

Steps to Success Donegal Primary is a certified child care center in Mount Joy, PA. It holds a Keystone STAR 3 rating. Since August 2021, Pennsylvania certification staff have inspected it 9 times. The state cited 37 violations, 8 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (11 of 37). 2 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #52 of 144 centers in Lancaster County and has fewer citations per inspection than 54% of Pennsylvania certified centers.

Inspection record

Fewer citations than 54% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
Tied for #52 of 144 centers in Lancaster County
8 Core-safety citations
29 Other citations
9 Inspections
0 Complaint investigations that found violations
37 citations from 10 state visits since Aug 16, 2021 · 2 in the last 12 months · last inspected Mar 6, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Mar 6, 2026 · Inspection · citation found Sep 29, 2025 · Inspection · citation found Mar 26, 2025 · Inspection · citation found Oct 25, 2024 · Inspection · citation found Oct 4, 2024 · Inspection · citation found Sep 11, 2024 · Inspection · citation found Mar 6, 2024 · Report/investigation · citation found Sep 26, 2023 · Inspection · citation found Dec 2, 2022 · Inspection · citation found Jul 20, 2022 · Inspection · no citation
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Records & paperwork 11
Training & qualifications 10
Health & medication 5
Background checks 4
Supervision 3
Emergency preparedness 2
Building & playground safety 1
Staff ratios 1

Citations, newest first

Citation Mar 6, 2026 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The record for staff person #1 included just one written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. A second reference was on file, but it was from a relative.
Center’s plan of correction (implemented, Mar 11, 2026): “Staff 1 has 2 non family reference letters on file.”
Citation Mar 6, 2026 Inspection Training & qualifications
Assistant Group Supervisor qualifications/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)/3270.192(2)(ii)
Staff person #1 serves as an assistant group supervisor at the facility. The staff person's record included documentation of a high school diploma, but did not include documentation of 2,500 hours of child care experience. Documentation of babysitting was on file, but it was from when the staff person was under 16 and still a child.
Center’s plan of correction (implemented, Mar 11, 2026): “Staff person 1 submitted additional hours from the time she was 16 and on from a mom she babysat for.”
Citation Sep 29, 2025 Inspection Health & medication
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
A liner was not available in the lidded trash can, which contained trash.
Center’s plan of correction (implemented, Oct 15, 2025): “Liner was added to lidded trash can.”
Citation Sep 29, 2025 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
Scissors were not available in the first aid kit. Corrected on site by adding scissors to the kit.
Center’s plan of correction (implemented, Sep 29, 2025): “Scissors were added to kit on site.”
Citation Mar 26, 2025 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
At the time of inspection, documentation of emergency plan training for Staff #1 at the time of initial employment was not available.
Center’s plan of correction (implemented, Apr 2, 2025): “Employee has since received emergency training.”
Citation Mar 26, 2025 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
At the time of inspection, release person addresses were missing for child #1 and child #2
Center’s plan of correction (implemented, Apr 2, 2025): “Releas people's information for child 1 & 2 were added on April 1, 2025.”
Citation Mar 26, 2025 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
At the time of the inspection, the transportation plan was not posted in the gym, which is the main area where the afterschool program operates for children in grades 1 & 2.
Center’s plan of correction (implemented, Apr 2, 2025): “The transportation plan is now posted in the gym area. It was posted on April 1, 2025.”
Citation Oct 25, 2024 Inspection Health & medication
Locked 55 Pa. Code §3270.133(4)
At the time of the renewal inspection follow up visit to verify corrections, the plan of corrections for the violation citing 3270.133.4 on SIN-00251413 had not been fully implemented. On 10/25/24, an unlocked medication bag was observed to be stored in a backpack within reach of children. (CORRECTED ON SITE)
Center’s plan of correction (implemented, Oct 25, 2024): “The medication was placed into a locked cabinet until a permanent fix can be made.”
Core safety Oct 4, 2024 Inspection Background checks
Comply with CPSL 55 Pa. Code §3270.32(a)
According to documentation on file at the time of inspection, staff person 1 worked beyond a 45 day provisional hire period with incomplete clearances on file. The sole NSOR on file was dated 310 days after start date. The record for staff person 2 did not include a completed disclosure statement (not signed by a witness). Staff person #4's mandated reporter training expired 9/16/24, but was not updated until 9/21/24. Staff person #4's DHS FBI clearance expired 9/16/24, but was not updated until 9/19/24.
Center’s plan of correction (implemented, Oct 25, 2024): “Staff person 1 was suspended when Stephanie discovered the actual clearance was not filed. Staff person 1 did not come back to work until the clearance was obtained. Staff person 2 - The disclosure statement was completed. Staff person 4 completed the trainings and clearances.”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Oct 4, 2024 Inspection Staff ratios
Similar Age Level 55 Pa. Code §3270.51
Thirty young school-age children were present in the childcare room with 2 staff. A 3rd staff person was out in the hallway watching children walk down to the restroom. The third staff person was standing approximately 8-10 feet from the doorway and was unable to supervise the children in the room.
Center’s plan of correction (implemented, Oct 25, 2024): “During prior inspections, staff were told that this was okay. The director has reiterated supervision and primary care groups to all staff at DPS.”
Inspection status on COMPASS: Non Compliant – Finalized
Show 27 older citations
Citation Oct 4, 2024 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
According to documentation on file at the time of inspection, staff person #5 was trained on the emergency plan in October of 2022, and then more than a year later in September of 2024. According to documentation on file at the time of inspection, staff person #6 was trained on the emergency plan in June of 2023, and then more than a year later in September of 2024. According to documentation on file at the time of inspection, staff person #7 was trained on the emergency plan in January of 2023, and then more than a year later in September of 2024.
Center’s plan of correction (implemented, Oct 21, 2024): “Emergency training will be completed annually during the week between summer camp and start of school year by the director.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Health & medication
Locked 55 Pa. Code §3270.133(4)
Medications (inhalers, epi-pens, liquid allergy medicine) were stored in a backpack within reach of the children. The medications were individually stored in bags that could lock, but they were all unlocked.
Center’s plan of correction (not implemented, Oct 25, 2024): “The director locked all bags. The bags were closed, but unlocked.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Health & medication
Adult Hygiene 55 Pa. Code §3270.152
A staff person was observed using gloves in-lieu of handwashing when preparing breakfast for children.
Center’s plan of correction (implemented, Oct 25, 2024): “There are now designated jobs in the morning to prevent cross contamination. The staff person in charge of breakfast will wash their hands prior to serving and stay at the breakfast station serving in its entirety.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Training & qualifications
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff person #7 has been employed with the company for over two years. The staff person's record did not include documentation that the 1-hour Pennsylvania health and safety update training had been completed. The old 10-hour training was on file.
Center’s plan of correction (implemented, Oct 25, 2024): “Staff person 7 has been suspended and will not return until the new 10 hour health and safety training is complete.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
Staff person #7's pediatric first aid and CPR training expired in August of 2022. An updated training was not on file.
Center’s plan of correction (implemented, Oct 25, 2024): “Staff person 7 completed first aid and CPR on October 5th.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
Staff person #7 has been employed for more than 12 months. The staff person's record did not include documentation of having received fire safety training.
Center’s plan of correction (implemented, Oct 25, 2024): “Staff person 7 completed fire safety training on 10/10/2024.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person 1 did not complete the 10 hour health and safety training (topics (f)1-9) within 90 days of hire. The training was dated 206 days after the date of hire. Staff person 3 did not complete Pediatric first aid and CPR training (topic (f)10) within 90 days of hire. The only training on file was dated 14 months after the staff person's start date.
Center’s plan of correction (implemented, Oct 21, 2024): “Using the staff data spreadsheet, administration staff and the director will ensure this does not happen.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
Staff person #3's 1st written staff evaluation was due in May of 2024. The only staff evaluation on file was dated in August of 2024. The record for staff person #7 did not include a written evaluation of the staff person. The staff person has been employed by the company for more than a year.
Center’s plan of correction (implemented, Oct 25, 2024): “The director gave staff person 3 her annual evaluation on 10/15/2024. Staff person 3 is a seasonal substitute and only works when her college is in session. She has off for summer, winter, and any breaks the school goes on.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Training & qualifications
HS/GED, 15 credits + 1 yr/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(3)/3270.192(2)(ii)
Staff person 2 is serving as an assistant group supervisor at the facility. The staff person's record includes documentation of 15 credit hours in the fields listed. The record includes documentation of 865 hours of child care experience, short of the 1,250 hours (1 year) needed.
Center’s plan of correction (implemented, Oct 25, 2024): “Staff person 2 is obtaining her documentation of the additional 1250 hours needed for AGS status. She is not working at this time, and will be required to have the documentation on file prior to returning.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Records & paperwork
Admission date 55 Pa. Code §3270.123(a)(6)
The agreement on file for child 1 did not specify the date of the child's admission.
Center’s plan of correction (implemented, Oct 25, 2024): “Child's admission date was added to the agreement form on October 9th. Child's admission date was 8/26/2024.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Records & paperwork
Physician name, address, phone/Name/address/phone release person 55 Pa. Code §3270.124(b)(2)/3270.124(b)(7)
The emergency contact forms on file for children 1, 2 and 3 did not include complete contact information for the following information: Child 1 - The emergency contact form did not include an address for the child's physician or source of medical care. The form also did not include an address for a listed release person. Child 2 - The emergency contact form did not include a phone number for a listed release person. Child 3 - The emergency contact form did not include an address for the child's physician or source of medical care. The form also did not include an address for a listed release person.
Center’s plan of correction (implemented, Oct 25, 2024): “The address for child 1's physician has been added. It was added on 10/8/2024. The emergency contact phone number for child 2 has been added on 10/8/2024. The address for the emergency contact person for child 3 has been added along with the address for the release people. This was also done on…”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
The emergency contact information on file for child 1 did not include the child's health insurance policy number.
Center’s plan of correction (implemented, Oct 25, 2024): “Child number 1's health insurance policy number has been added to their emergency contact sheet. The director reached out to mom and added it on October 8th.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
Emergency contact forms were not present with the group in the gym.
Center’s plan of correction (implemented, Oct 25, 2024): “All emergency contact sheets have been copied and placed into folders for both emergency backpacks. Emergency backpacks will go with staff anytime they have children in their care.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The record for staff person 3 included just one written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, Oct 25, 2024): “Staff person 3 has obtained a second reference letter. This reference letter was obtained and filed on October 8th.”
Inspection status on COMPASS: Non Compliant – Finalized
Citation Oct 4, 2024 Inspection Training & qualifications
Age and Training/Exp, educ., training at facility 55 Pa. Code §3270.31(e)/3270.192(2)(iii)
The record for staff person #7 did not include 12 clock hours of annual training from the previous year.
Center’s plan of correction (implemented, Oct 25, 2024): “Staff person 7 is enrolled in an ECE program currently. We are waiting for a hold on her account to be lifted to get her unofficial transcripts to file. The director also sent her 12 hours of better kid care trainings to complete while suspended.”
Inspection status on COMPASS: Non Compliant – Finalized
Core safety Sep 11, 2024 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff person #1 was caring for children unsupervised on 9/14/24 when the child fell and received an injury. At the time of inspection, the facility did not have documentation on file showing that staff person #1 had completed the following pre-service training required prior to caring for children unsupervised: Pediatric first aid and CPR.
Center’s plan of correction (implemented, Sep 18, 2024): “Staff #1 has completed CPR training over the weekend.”
Core safety Sep 11, 2024 Inspection Background checks
Comply with CPSL 55 Pa. Code §3270.32(a)
According to documentation on file at the time of inspection, when staff person #1 began working with children at the facility the staff record did not contain a completed employment child abuse clearance as required under the CPSL. The clearance was dated 10 days after the person's first day working with children. In addition, staff person #1 worked alone with a group of children on 9/4/24 without complete clearances on file. A volunteer child abuse clearance was on file, in lieu of the required employment clearance.
Center’s plan of correction (implemented, Sep 18, 2024): “Staff #1 has acquired child abuse clearance.”
Core safety Mar 6, 2024 Self-reported violation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
Staff #1 and #2 left a child outside on the playground for approximately 5-6 minutes. During this time, the child was alone and unsupervised.
Center’s plan of correction (implemented, Sep 11, 2024): “Both staff were given mandatory supervision training and had to redo their initial supervision tracking sheets. Children will be supervised at all times.”
Core safety Sep 26, 2023 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
Staff #1 had a child abuse clearance dated 6/4/18 and did not have an updated clearance on file. Staff #1 may not be on the facility premises until clearance is obtained.
Center’s plan of correction (implemented, Dec 1, 2023): “Staff #1 Has completed a new child abuse clearance.”
Core safety Sep 26, 2023 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
Staff did not have assigned supervision groups during the before school program. Staff were asked to identify the names of the children in their group and reported that they did not have supervision groups int he morning.
Center’s plan of correction (implemented, Dec 1, 2023): “Staff now have assigned supervision groups all day long”
Core safety Dec 2, 2022 Inspection Background checks
Comply with CPSL 55 Pa. Code §3270.32(a)
Staff person 1 did not have a signed disclosure statement on file prior to working with children. The disclosure on file was signed/dated 23 days after start date.
Center’s plan of correction (implemented, Dec 13, 2022): “A disclosure is on file.”
Citation Dec 2, 2022 Inspection Health & medication
Exam communicable disease/Physician/CRNP assessment 55 Pa. Code §3270.151(c)(3)/3270.151(c)(5)
The adult health assessment on file for staff person 2 did not include an examination for communicable diseases and the results of that examination. The health assessment also did not include the physician's or CRNP's assessment of the person's suitability to provide child care.
Center’s plan of correction (implemented, Dec 15, 2022): “Staff person 2 will get an updated/corrected form from the doctor.”
Citation Dec 2, 2022 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
Staff person 2 has been employed for more than 12 months and did not have a completed staff evaluation on file.
Center’s plan of correction (implemented, Dec 21, 2022): “Complete an evaluation for staff person 2.”
Citation Dec 2, 2022 Inspection Training & qualifications
Employed and present 30 hrs/wk/46 or more hours a week, director or director/GS present as described at §3270.34(c) and (d). 55 Pa. Code §3270.34(c)/3270.241(c)(1)(iii)
At the time of inspection on 12/2/22, the director was not present at the facility site at least 30 hours per week.
Center’s plan of correction (implemented, Dec 8, 2022): “We have adjusted schedules to ensure the director is on site at least 30 hours per week.”
Citation Dec 2, 2022 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
The agreement on file for child 2 did not specify the services to be provided to the family and the child. (CORRECTED ON SITE)
Center’s plan of correction (implemented, Dec 8, 2022): “Missing information has been obtained and was added to the form.”
Citation Dec 2, 2022 Inspection Records & paperwork
Parent home/work address, phone/Name/address/phone release person 55 Pa. Code §3270.124(b)(3)/3270.124(b)(7)
The emergency contact information on file for child 1 did not include a complete address for the enrolling parent's work address, nor for 2 of the listed release persons. (CORRECTED ON SITE)
Center’s plan of correction (implemented, Dec 8, 2022): “Missing information has been obtained and was added to the form.”
Citation Dec 2, 2022 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The record for staff person 1 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, Dec 15, 2022): “Staff person 1 will obtain two written references and they will be added to the staff file.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Mar 6, 2024 Self-reported violation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Preschool (37 mos.- Entering K) $30.00 $30.00
Young School-Age (K-3rd gr.) $30.00 $30.00
Older School-Age (4th gr.-15 yrs.) $30.00 $30.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity —
Certificate status Regular
Certificate valid through Jun 25, 2027
Keystone STARS STAR 3
since Apr 27, 2026 · what STARS means
Operator Steps To Success INC
Hours Monday–Friday 6:30 AM–9:00 AM How Pennsylvania centers’ hours compare
Phone (717) 803-5441
State certificate # CER-00252928
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Steps to Success Donegal Primary had any serious violations?

Pennsylvania cited 8 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 4, 2024 (background checks): “According to documentation on file at the time of inspection, staff person 1 worked beyond a 45 day provisional hire period with incomplete clearances on file. The sole NSOR on file was dated 310 days after start date.…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Steps to Success Donegal Primary?

Pennsylvania lists no complaint investigation that found a violation at Steps to Success Donegal Primary since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Steps to Success Donegal Primary’s Keystone STARS rating?

STAR 3, effective Apr 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Steps to Success Donegal Primary compare with other daycares in Lancaster County?

It is tied for #52 of 144 centers in Lancaster County by topic-weighted citations per inspection, and has fewer citations per inspection than 54% of Pennsylvania certified centers with enough inspection history to compare.

When was Steps to Success Donegal Primary last inspected?

Mar 6, 2026 (renewal). The state cited at least one violation during that visit.

How much does Steps to Success Donegal Primary cost?

It reported full-time daily rates of $30.00 for preschool, $30.00 for young school-age, $30.00 for older school-age in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Steps to Success Donegal Primary?

The legal entity on its Pennsylvania certificate is Steps To Success INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.