Steps to Success Donegal Primary
Steps to Success Donegal Primary is a certified child care center in Mount Joy, PA. It holds a Keystone STAR 3 rating. Since August 2021, Pennsylvania certification staff have inspected it 9 times. The state cited 37 violations, 8 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (11 of 37). 2 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #52 of 144 centers in Lancaster County and has fewer citations per inspection than 54% of Pennsylvania certified centers.
Inspection record
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What inspectors cited most
Citations, newest first
The record for staff person #1 included just one written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. A second reference was on file, but it was from a relative.
Staff person #1 serves as an assistant group supervisor at the facility. The staff person's record included documentation of a high school diploma, but did not include documentation of 2,500 hours of child care experience. Documentation of babysitting was on file, but it was from when the staff person was under 16 and still a child.
A liner was not available in the lidded trash can, which contained trash.
Scissors were not available in the first aid kit. Corrected on site by adding scissors to the kit.
At the time of inspection, documentation of emergency plan training for Staff #1 at the time of initial employment was not available.
At the time of inspection, release person addresses were missing for child #1 and child #2
At the time of the inspection, the transportation plan was not posted in the gym, which is the main area where the afterschool program operates for children in grades 1 & 2.
At the time of the renewal inspection follow up visit to verify corrections, the plan of corrections for the violation citing 3270.133.4 on SIN-00251413 had not been fully implemented. On 10/25/24, an unlocked medication bag was observed to be stored in a backpack within reach of children. (CORRECTED ON SITE)
According to documentation on file at the time of inspection, staff person 1 worked beyond a 45 day provisional hire period with incomplete clearances on file. The sole NSOR on file was dated 310 days after start date. The record for staff person 2 did not include a completed disclosure statement (not signed by a witness). Staff person #4's mandated reporter training expired 9/16/24, but was not updated until 9/21/24. Staff person #4's DHS FBI clearance expired 9/16/24, but was not updated until 9/19/24.
Thirty young school-age children were present in the childcare room with 2 staff. A 3rd staff person was out in the hallway watching children walk down to the restroom. The third staff person was standing approximately 8-10 feet from the doorway and was unable to supervise the children in the room.
Show 27 older citations
According to documentation on file at the time of inspection, staff person #5 was trained on the emergency plan in October of 2022, and then more than a year later in September of 2024. According to documentation on file at the time of inspection, staff person #6 was trained on the emergency plan in June of 2023, and then more than a year later in September of 2024. According to documentation on file at the time of inspection, staff person #7 was trained on the emergency plan in January of 2023, and then more than a year later in September of 2024.
Medications (inhalers, epi-pens, liquid allergy medicine) were stored in a backpack within reach of the children. The medications were individually stored in bags that could lock, but they were all unlocked.
A staff person was observed using gloves in-lieu of handwashing when preparing breakfast for children.
Staff person #7 has been employed with the company for over two years. The staff person's record did not include documentation that the 1-hour Pennsylvania health and safety update training had been completed. The old 10-hour training was on file.
Staff person #7's pediatric first aid and CPR training expired in August of 2022. An updated training was not on file.
Staff person #7 has been employed for more than 12 months. The staff person's record did not include documentation of having received fire safety training.
Staff person 1 did not complete the 10 hour health and safety training (topics (f)1-9) within 90 days of hire. The training was dated 206 days after the date of hire. Staff person 3 did not complete Pediatric first aid and CPR training (topic (f)10) within 90 days of hire. The only training on file was dated 14 months after the staff person's start date.
Staff person #3's 1st written staff evaluation was due in May of 2024. The only staff evaluation on file was dated in August of 2024. The record for staff person #7 did not include a written evaluation of the staff person. The staff person has been employed by the company for more than a year.
Staff person 2 is serving as an assistant group supervisor at the facility. The staff person's record includes documentation of 15 credit hours in the fields listed. The record includes documentation of 865 hours of child care experience, short of the 1,250 hours (1 year) needed.
The agreement on file for child 1 did not specify the date of the child's admission.
The emergency contact forms on file for children 1, 2 and 3 did not include complete contact information for the following information: Child 1 - The emergency contact form did not include an address for the child's physician or source of medical care. The form also did not include an address for a listed release person. Child 2 - The emergency contact form did not include a phone number for a listed release person. Child 3 - The emergency contact form did not include an address for the child's physician or source of medical care. The form also did not include an address for a listed release person.
The emergency contact information on file for child 1 did not include the child's health insurance policy number.
Emergency contact forms were not present with the group in the gym.
The record for staff person 3 included just one written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
The record for staff person #7 did not include 12 clock hours of annual training from the previous year.
Staff person #1 was caring for children unsupervised on 9/14/24 when the child fell and received an injury. At the time of inspection, the facility did not have documentation on file showing that staff person #1 had completed the following pre-service training required prior to caring for children unsupervised: Pediatric first aid and CPR.
According to documentation on file at the time of inspection, when staff person #1 began working with children at the facility the staff record did not contain a completed employment child abuse clearance as required under the CPSL. The clearance was dated 10 days after the person's first day working with children. In addition, staff person #1 worked alone with a group of children on 9/4/24 without complete clearances on file. A volunteer child abuse clearance was on file, in lieu of the required employment clearance.
Staff #1 and #2 left a child outside on the playground for approximately 5-6 minutes. During this time, the child was alone and unsupervised.
Staff #1 had a child abuse clearance dated 6/4/18 and did not have an updated clearance on file. Staff #1 may not be on the facility premises until clearance is obtained.
Staff did not have assigned supervision groups during the before school program. Staff were asked to identify the names of the children in their group and reported that they did not have supervision groups int he morning.
Staff person 1 did not have a signed disclosure statement on file prior to working with children. The disclosure on file was signed/dated 23 days after start date.
The adult health assessment on file for staff person 2 did not include an examination for communicable diseases and the results of that examination. The health assessment also did not include the physician's or CRNP's assessment of the person's suitability to provide child care.
Staff person 2 has been employed for more than 12 months and did not have a completed staff evaluation on file.
At the time of inspection on 12/2/22, the director was not present at the facility site at least 30 hours per week.
The agreement on file for child 2 did not specify the services to be provided to the family and the child. (CORRECTED ON SITE)
The emergency contact information on file for child 1 did not include a complete address for the enrolling parent's work address, nor for 2 of the listed release persons. (CORRECTED ON SITE)
The record for staff person 1 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Preschool (37 mos.- Entering K) | $30.00 | $30.00 |
| Young School-Age (K-3rd gr.) | $30.00 | $30.00 |
| Older School-Age (4th gr.-15 yrs.) | $30.00 | $30.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Steps to Success Donegal Primary had any serious violations?
Pennsylvania cited 8 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 4, 2024 (background checks): “According to documentation on file at the time of inspection, staff person 1 worked beyond a 45 day provisional hire period with incomplete clearances on file. The sole NSOR on file was dated 310 days after start date.…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Steps to Success Donegal Primary?
Pennsylvania lists no complaint investigation that found a violation at Steps to Success Donegal Primary since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Steps to Success Donegal Primary’s Keystone STARS rating?
STAR 3, effective Apr 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Steps to Success Donegal Primary compare with other daycares in Lancaster County?
It is tied for #52 of 144 centers in Lancaster County by topic-weighted citations per inspection, and has fewer citations per inspection than 54% of Pennsylvania certified centers with enough inspection history to compare.
When was Steps to Success Donegal Primary last inspected?
Mar 6, 2026 (renewal). The state cited at least one violation during that visit.
How much does Steps to Success Donegal Primary cost?
It reported full-time daily rates of $30.00 for preschool, $30.00 for young school-age, $30.00 for older school-age in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Steps to Success Donegal Primary?
The legal entity on its Pennsylvania certificate is Steps To Success INC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.