Bright Horizons at Mount Joy
Bright Horizons at Mount Joy is a certified child care center in Mount Joy, PA, with capacity for 121 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times. The state cited 23 violations, 5 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (9 of 23). 11 citations came in the last 12 months, including 4 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #63 of 144 centers in Lancaster County and has more citations per inspection than 54% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Staff persons #1 and #2 were present with a group of 17 preschoolers. When the staff were asked to identify the names and whereabouts of the children in their care groups, only 16 of the 17 children were accounted for.
The facility self-reported the following incident: Staff persons #1 and #2 were caring for a group of preschoolers on the afternoon of Thursday, May 21st. Child #1 was able to exit the room without staff supervision, following along with a large group of other families that were picking up their children at the end of the day. Once they exited the building, a parent realized child #1 was not with a parent and returned child #1 to the office staff. Staff estimated that the child was without staff supervision for less than 2 minutes.
Staff person #7 complete mandated reporter training 3/3/2020 and subsequently more than 60 months later on 8/15/25. The disclosure statements on file for facility persons #11 and #12 were incomplete as they each were not signed by a witness.
Staff persons #7 and #8 were present with a group of 20 preschoolers. When the staff were asked to identify the names and whereabouts of the children in their care groups, only 16 of the 20 children were accounted for.
K-prep - Hand sanitizer was observed on a child's bag in an area accessible to the children in the room. (CORRECTED ON SITE)
The kitchen contained a working stove, which was accessible to the children that use the neighboring hallway / play area.
An area of the fence on the preschool playground was cracked, creating a sharp edge.
The health assessment on file for staff person #7 did not include an examination for communicable diseases and the results of that examination.
The health assessment on file for facility person #11 did not include the physician's or CRNP's assessment of the person's suitability to provide child care.
The proof and date of purchase of the interconnected fire detection device or system was not on file with the facility's fire drill logs.
Staff persons #1 and #4 completed fire safety trainings in February of 2025 and subsequently more than 12 months later in April of 2026. Staff persons #2, #3, and #9 completed fire safety trainings in February of 2025 and subsequently more than 12 months later in March of 2026. Staff persons #5, #8, #10 completed fire safety trainings in March of 2025 and subsequently more than 12 months later in April of 2026. Staff person #6 completed fire safety trainings in August of 2024 and subsequently more than 12 months later in April of 2026.
Valid PA State Police Clearance documents were not available for facility person #1 and #3. The clearance document for #1 did not contain the top portion of the form containing the identifying information. The clearance document for #3 did not contain the bottom portion of the form containing the disseminated date information. It was observed that disclosure forms were not obtained from CTC volunteers at time of hire as evidenced by a uniform start date of 10/1/24 and disclosure signature dates of 5/1/25 and 5/2/25. Child abuse clearance for facility person #8 was observed to be late as evidenced by a previous clearance dated 2/20/20 and a new clearance dated 2/26/25.
Documentation showed that the annual emergency plan training for staff occurred beyond the 12-month requirement as evidenced by the fact that a majority of existing staff completed emergency plan training 9/18/23 and again 10/14/24.
In the Preschool 1 room, tweezers were observed to be missing from the first aid kit. In the Two's room, tape was observed to be missing from the first aid kit. BOTH CORRECTED ON SITE.
Ceiling tiles in the K Prep, Pre-K 2, and Infant 1 rooms contained water stains, reportedly from the HVAC system pipes above the tiles.
At the time of inspection, the date of the health assessment was not available for facility person #2. The initial health assessment for facility person #7 was observed to have been obtained after the person's start date with the program as evidenced by a health assessment dated 9/8/23 - see LIS for first date working with children.
At the time of inspection, documentation of the date of TB test results was not available for facility person #2, #4, and #5.
In the Preschool 1 room, the window frame was observed to be dusty. In the K-Prep room, the window frames were observed to be dusty.
In the infant room, a sensory bottle was observed to be unsecured, allowing children access to pumpkin seeds inside the bottle.
In the Young Toddler room, a blue foam pad was observed to have a ripped corner, allowing children access to the foam inside the pad. Corrected on site by removing the seat pad.
Medication log for child #1 was missing the dates for which the medication can be administered. Medication log for child #2 was missing the dates for which the medication can be administered.
Health Assessment for Staff #1 was dated 10/13/20 and updated on 11/15/22, which is greater than 24 months. Health Assessment for Staff #2 was dated 9/28/20 and updated on 11/11/22, which is greater than 24 months. Health Assessment for Staff #3 was dated 9/24/20 and updated on 11/9/22, which is greater than 24 months
Emergency plan on file did not contain accommodations for infants, toddlers, and children with chronic medical conditions or disabilities.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Enforcement actions
Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $70.00 | $70.00 |
| Infant (6 Weeks-12 mos.) | $70.00 | $70.00 |
| Young Toddler (13-24 mos.) | $66.00 | $66.00 |
| Older Toddler (25-36 mos.) | $64.60 | $64.60 |
| Preschool (37 mos.- Entering K) | $56.80 | $56.80 |
| Young School-Age (K-3rd gr.) | $49.80 | $49.80 |
| Older School-Age (4th gr.-15 yrs.) | $49.80 | $49.80 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Bright Horizons at Mount Joy had any serious violations?
Pennsylvania cited 5 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jun 24, 2026 (supervision): “Staff persons #1 and #2 were present with a group of 17 preschoolers. When the staff were asked to identify the names and whereabouts of the children in their care groups, only 16 of the 17 children were accounted for.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Bright Horizons at Mount Joy?
Pennsylvania lists no complaint investigation that found a violation at Bright Horizons at Mount Joy since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Bright Horizons at Mount Joy’s Keystone STARS rating?
STAR 4 (accredited), effective Jan 11, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Bright Horizons at Mount Joy compare with other daycares in Lancaster County?
It is tied for #63 of 144 centers in Lancaster County by topic-weighted citations per inspection, and has more citations per inspection than 54% of Pennsylvania certified centers with enough inspection history to compare.
When was Bright Horizons at Mount Joy last inspected?
Jun 24, 2026 (unannounced monitoring). The state cited at least one violation during that visit.
How much does Bright Horizons at Mount Joy cost?
It reported full-time daily rates of $70.00 for newborn, $70.00 for infant, $66.00 for young toddler, $64.60 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Bright Horizons at Mount Joy?
The legal entity on its Pennsylvania certificate is Bright Horizons Childrens Centers LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.