Daycare Record Child care inspection records

Tender Care Learning Center/Ross

4721 McKnight Rd, Pittsburgh, PA 15237 · Allegheny County
1 complaint investigation found violations Keystone STAR 4 (accredited)

Tender Care Learning Center/Ross is a certified child care center in Pittsburgh, PA, with capacity for 113 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 1 complaint investigation. The state cited 44 violations, 10 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (11 of 44). 6 citations came in the last 12 months. Measured by topic-weighted citations per inspection, it is tied for #168 of 251 centers in Pittsburgh and has more citations per inspection than 90% of Pennsylvania certified centers.

Inspection record

More citations than 90% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Among the most cited
Tied for #168 of 251 centers in Pittsburgh
10 Core-safety citations
34 Other citations
5 Inspections
1 Complaint investigations that found violations
44 citations from 6 state visits since Aug 16, 2021 · 6 in the last 12 months · last inspected Oct 27, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Oct 27, 2025 · Inspection · citation found Oct 7, 2024 · Inspection · citation found Oct 17, 2023 · Inspection · citation found Jun 6, 2023 · Report/investigation · citation found Oct 11, 2022 · Inspection · citation found Oct 19, 2021 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 11
Health & medication 10
Records & paperwork 9
Supervision 7
Staff ratios 3
Training & qualifications 2
Food & feeding 1
Emergency preparedness 1

Citations, newest first

Citation Oct 27, 2025 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
In the Middle Infants Classroom there was peeling paint behind the bookshelf next to the window. In the Middle Toddler Classroom there was peeling paint above the bookshelf beside the window.
Center’s plan of correction (implemented, Nov 17, 2025): “The areas with missing paint were repainted and will be monitored moving forward.”
Citation Oct 27, 2025 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
The file for Child #1, an Older Toddler, and Child #5, a Preschool Aged Child, contained Health Reports that had been updated in an interval greater than 12 months.
Center’s plan of correction (implemented, Nov 17, 2025): “Parents will be required to submit a health assessment within a 12 month period.”
Citation Oct 27, 2025 Inspection Health & medication
Immunization record/Exemption documentation from parent/guardian 55 Pa. Code §3270.131(d)(5)/3270.131(e)(1)
The file for Child #3, enrolled for more that 60 days at the facility, did not contain documentation of a 3rd dose of the DTAP and Pneumococcal vaccinations as required based on the child's age as per the ACIP recommended schedule. The file for Child #4, enrolled for more that 60 days at the facility, did not contain documentation of a 2nd dose of the DTAP, HIB, Pneumococcal, and Polio vaccinations as required based on the child's age as per the ACIP recommended schedule.
Center’s plan of correction (implemented, Nov 18, 2025): “The updated form was submitted by the parent the next day. We will conduct monthly audits to ensure all children's immunizations have been submitted in an acceptable time frame in accordance with required immunizations and scheduling.”
Citation Oct 27, 2025 Inspection Health & medication
Exam communicable disease 55 Pa. Code §3270.151(c)(3)
The file for Staff #1 contained a Health Assessment that stated they had a communicable disease. There was no accompanying documentation stating the condition and the risk it might pose to other exposed to this individual.
Center’s plan of correction (implemented, Nov 17, 2025): “The staff contacted their PCP and the document was corrected noting that it was an error on the provider's part.”
Citation Oct 27, 2025 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
Based on the Fire Detection System Annual Letters, there was a gap in the documentation exceeding 1 year where the smoke detectors were not tested, 6/5/24 and 6/10/25.
Center’s plan of correction (implemented, Nov 17, 2025): “The fire detection system is monitored by our landlord and property manager. They have been informed of the requirement that these tests must be run annually and not exceed the 1 year requirement.”
Citation Oct 27, 2025 Inspection Records & paperwork
Updated every 6 months/Emergency info/agreement updated 6 mos 55 Pa. Code §3270.124(f)/3270.181(c)
The file for Child #2 and Child #5 contained an emergency contact form that was not updated within 6 months of the previous update.
Center’s plan of correction (implemented, Nov 17, 2025): “The child's emergency contact was in the file at the time of the inspection, although not returned within a 6 month period. Parents will receive paperwork updates in a timely manner with ample time to complete and return.”
Core safety Oct 7, 2024 Inspection Staff ratios
Mixed Age Level 55 Pa. Code §3270.52
At approximately 1:10 PM, the fire alarm in the facility was activated. During the evacuation it was observed that Staff #2 was supervising 8 children including 2 older toddlers and 6 young toddlers.
Center’s plan of correction (implemented, Jan 10, 2025): “Teachers will not be permitted to leave the building without permission from the Director or Assistant Director to ensure that there are an adequate amount of staff on site at all times to ensure ratio requirements are met.”
Core safety Oct 7, 2024 Inspection Staff ratios
Other staff on premises 55 Pa. Code §3270.55(b)
At approximately 1:10 PM, the fire alarm in the facility was activated. During the evacuation four staff who were on duty but were not providing childcare during naptime were observed reentering the facility premises after leaving the facility premise to purchase lunch. Due to the four staff leaving the premises, it was observed that Staff #2 was left out of ratio during the fire evacuation with 8 children including 2 older toddlers and 6 young toddlers.
Center’s plan of correction (implemented, Jan 10, 2025): “Teachers will not be permitted to leave the building without permission from the Director or Assistant Director to ensure that there are an adequate amount of staff on site at all times to ensure ratio requirements are met.”
Core safety Oct 7, 2024 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
*At approximately 10:30 AM in the Preschool Classroom, Staff #3 identified 5 Preschool Aged children as part of their assigned group. At this time, Staff #4 identified 4 Preschool Aged children as part of their assigned group. Cert Rep observed 10 Preschool Aged children receiving care in the classroom, therefore leaving Child #9 not identified as being in an assigned primary group.
Center’s plan of correction (implemented, Jan 10, 2025): “Each teacher will be assigned a group of children along with a Transfer of Care sheet and identification tags. Teachers are required to have the child tags in their possession and are responsible for knowing the names and whereabouts of the children in their care at all times.”
Core safety Oct 7, 2024 Inspection Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
**At approximately 10:30 AM in the Preschool Classroom, Staff #3 identified 5 Preschool Aged children as part of their assigned group. At this time, Staff #4 identified 4 Preschool Aged children as part of their assigned group. Cert Rep observed 10 Preschool Aged children receiving care in the classroom, therefore leaving Child #9 not identified as being in an assigned primary group.
Center’s plan of correction (implemented, Jan 10, 2025): “The director will conduct random assessments of each classroom at least 3 times per week, at various times of the day, for the next 2 months. During the assessment, the director will ask each staff person in each classroom to identify the children that are in their group, and are therefore…”
Show 34 older citations
Citation Oct 7, 2024 Inspection Building & playground safety
Emergency Numbers Posted 55 Pa. Code §3270.74
The Preschool Readiness Classroom 3 lacked the telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center posted by the telephone.
Center’s plan of correction (implemented, Oct 29, 2024): “The telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center were posted in the classroom.”
Citation Oct 7, 2024 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
The first aid kit located in the Preschool Classroom lacked sterile gauze pads.
Center’s plan of correction (implemented, Oct 28, 2024): “Gauze was placed in the first aid kit.”
Citation Oct 7, 2024 Inspection Building & playground safety
Hazardous toys and equipment 55 Pa. Code §3270.102(g)
In the Preschool Classroom there was a pillowcase that was ripped on three of the four corners and not in good repair. This pillowcase covered a vinyl pillow.
Center’s plan of correction (implemented, Oct 28, 2024): “The pillow case was discarded and will no longer be used.”
Citation Oct 7, 2024 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
In the Young Toddler and the Preschool Classroom there were multiple rest mats that were ripped and had exposed foam. These items were accessible to the children in are who are still placing items in their mouths.
Center’s plan of correction (implemented, Jan 10, 2025): “The mats will be repaired temporarily and new mats will be ordered to replace all mats that are damaged.”
Citation Oct 7, 2024 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
Although the files for Child #4 and #5, preschool aged children, contained Health Reports at the time of the Renewal Inspection, it was observed that the Health Reports for Child #4 and #5 were updated in an interval greater than 12 months.
Center’s plan of correction (implemented, Oct 28, 2024): “Now and in the future, we will require child files to be updated at least every 12 months for older toddler and preschool children.”
Citation Oct 7, 2024 Inspection Food & feeding
Written statement 55 Pa. Code §3270.166(1)
The file for Child #8, an infant, lacked a written formula and feeding schedule obtained from the parent.
Center’s plan of correction (implemented, Oct 28, 2024): “The parent submitted a formula and feeding schedule for the child.”
Citation Oct 7, 2024 Inspection Building & playground safety
Exceeding Capacity 55 Pa. Code §3270.61(h)
At approximately 11:00 AM, 9 children were observed receiving care in the Preschool Readiness 2 Classroom space that has a designated maximum capacity of 8.
Center’s plan of correction (implemented, Jan 10, 2025): “The rosters were evaluated and a child was permanently moved to the Preschool classroom. The Preschool Readiness now has a maximum of 8 children on the roster each day.”
Citation Oct 7, 2024 Inspection Records & paperwork
Written plan 55 Pa. Code §3270.111(a)
The Middle Infants Classroom lacked a written plan of daily activities and routines
Center’s plan of correction (implemented, Oct 28, 2024): “A written plan was printed and posted in this classroom.”
Citation Oct 7, 2024 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
The Emergency Contact Forms for Child #1, #3, #5, and #6 lacked the enrolling parents work address and telephone number.
Center’s plan of correction (implemented, Oct 29, 2024): “The parents have provided the work address and work phone numbers for each child and that information has been added to their files.”
Citation Oct 7, 2024 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
The Emergency Contact Form for Child #2 lacked the health insurance coverage policy number for the child.
Center’s plan of correction (implemented, Oct 29, 2024): “The required health insurance coverage policy number was obtained and added to the child's file”
Citation Oct 7, 2024 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
The Emergency Contact information was not present in the PreK Room for Child #7. The child was present and receiving care in the room.
Center’s plan of correction (implemented, Oct 28, 2024): “The Emergency Contact information was obtained and placed in the Emergency Contact binder for that classroom.”
Citation Oct 7, 2024 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
The Preschool Readiness Classroom lacked a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency.
Center’s plan of correction (implemented, Oct 29, 2024): “A written emergency procedure was printed and placed in the classroom next to the phone.”
Citation Oct 7, 2024 Inspection Records & paperwork
Transcript, diploma and letters 55 Pa. Code §3270.192(2)(iv)
The file for Staff #1 contained transcripts in a foreign language and therefore their credentials could not be determined.
Center’s plan of correction (implemented, Jan 10, 2025): “We have reached out to several ocdel approved agencies to obtain a translation of the staff members transcript and will provide documentation once it is obtained.”
Core safety Oct 17, 2023 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
*At approximately 10:25am in the Young Infant Room an 11-month-old infant was observed sleeping on a mat on the floor which was located on the outside of an 'L' shaped room divider made up of multiple column post panels, a solid plywood panel, and a see thru panel. Staff person #1 and Staff person #2 were observed to be inside the 'L' shaped room divider and given how they were positioned inside of the divider, the solid plywood panel on the room divider created a visual barrier impeding both staff's ability to adequately supervise the 11-month-old infant who was sleeping on the opposite side of the 'L' shaped room divider.
Center’s plan of correction (implemented, Dec 19, 2023): “Child's mat was placed in an area of the room where both staff had full visibility of the child while they were sleeping.”
Core safety Oct 17, 2023 Inspection Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
**At approximately 10:25am in the Young Infant Room an 11-month-old infant was observed sleeping on a mat on the floor which was located on the outside of an 'L' shaped room divider made up of multiple column post panels, a solid plywood panel, and a see thru panel. Staff person #1 and Staff person #2 were observed to be inside the 'L' shaped room divider and given how they were positioned inside of the divider, the solid plywood panel on the room divider created a visual barrier impeding both staff's ability to adequately supervise the 11-month-old infant who was sleeping on the opposite side of the 'L' shaped room divider.
Center’s plan of correction (implemented, Dec 19, 2023): “We will develop a layout of the infant room to address positioning of stationary staff, furniture placement, the divider and movement (if necessary) and rest equipment so that it allows for all staff in the room to see, hear, direct and assess all children.”
Citation Oct 17, 2023 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
In the Preschool Readiness Room an electrical outlet located on the wall in the dress up area was observed to lack one protective cover. In the Preschool Room an electrical outlet on the wall in the block area was observed to lack one protective cover.
Center’s plan of correction (implemented, Nov 13, 2023): “Staff put the plug back into the electoral outlet.”
Citation Oct 17, 2023 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
In the Preschool Readiness Room the first-aid kit was observed to lack scissors.
Center’s plan of correction (implemented, Nov 13, 2023): “Scissors were placed in the first aid kit.”
Citation Oct 17, 2023 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
In the Young Toddler Room six mats used for sleeping were observed to not be labeled for the use of a specific child.
Center’s plan of correction (implemented, Nov 13, 2023): “Staff labeled all of the mats.”
Citation Oct 17, 2023 Inspection Health & medication
Infant: updated health report every 6 months 55 Pa. Code §3270.131(b)(1)
The child file for Child #1, who is a young toddler, was observed to contain health reports that were conducted more than 6 months apart; those health report dates are dated 9/16/22 and 8/26/21. The child file for Child #2, who is a young toddler, was observed to contain health reports that were conducted more than 6 months apart; those health report dates are dated 9/21/22 and 2/15/22.
Center’s plan of correction (implemented, Nov 13, 2023): “Child #1 and Child #2 have a current health report on file.”
Citation Oct 17, 2023 Inspection Health & medication
Health information 55 Pa. Code §3270.131(a)
The child file for Child #4, contained an initial health report that is dated more than 60 days after initial enrollment.
Center’s plan of correction (implemented, Nov 13, 2023): “Child #4 has a current health report on file.”
Citation Oct 17, 2023 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
The child file for Child #3 contained a current financial agreement and emergency contact form that were not reviewed and updated by the parent every 6 months. The dates of review for the financial agreement form were 8/7/23, 1/1/23, 8/8/22, 12/19/21 and for the emergency contact form were 8/6/23, 1/1/23, 8/8/22, 12/19/21.
Center’s plan of correction (implemented, Nov 13, 2023): “Child #3's emergency contact form and financial agreement are current.”
Core safety Jun 6, 2023 Complaint investigation Staff ratios
Similar Age Level 55 Pa. Code §3270.51
According to staff statements, on 5/23/23 at approximately 11:00am, as Staff #1 and #2 transitioned their group of 8-9 young toddlers from the outside playground to return inside, Child #1 separated from the group and was eventually observed outside unsupervised and alone for an undetermined amount of time (3-4 minutes). At this time Staff: Child ratio was 0:1.
Center’s plan of correction (implemented, Aug 15, 2023): “Office staff were notified and went out to retrieve the child from the playground and returned child to their classroom. All staff members were re-trained on proper teacher to child ratios for all age groups. Now and in the future all maximum group sizes and ratios will be maintained at all times…”
Core safety Jun 6, 2023 Complaint investigation Supervision
Supervised at all times 55 Pa. Code §3270.113(a)
According to staff statements, on 5/23/23 at approximately 11:00am, as Staff #1 and #2 transitioned their group of 8-9 young toddlers from the outside playground to return inside, Child #1 separated from the group and was eventually observed outside unsupervised and alone for an undetermined amount of time (3-4 minutes).
Center’s plan of correction (implemented, Aug 15, 2023): “Office staff were notified and went out to retrieve the child from the playground and returned child to their classroom. All staff members were re-trained on proper supervision along with proper counting of children when moving from indoor space to outdoor space. Now and in the future all children…”
Core safety Jun 6, 2023 Complaint investigation Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
According to staff statements, on 5/23/23 at approximately 11:00am, as Staff #1 and #2 transitioned their group of 8-9 young toddlers from the outside playground to return inside, Child #1 separated from the group and was eventually observed outside unsupervised and alone for an undetermined amount of time (3-4 minutes).
Center’s plan of correction (implemented, Aug 15, 2023): “Office staff were notified and went out to retrieve the child from the playground and returned child to their classroom. All staff members were re-trained on group assignments and the proper use of a tag identification system while caring for children. Now and in the future all children will have…”
Core safety Jun 6, 2023 Complaint investigation Supervision
Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)
*According to staff statements, on 5/23/23 at approximately 11:00am, as Staff #1 and #2 transitioned their group of 8-9 young toddlers from the outside playground to return inside, Child #1 separated from the group and was eventually observed outside unsupervised and alone for an undetermined amount of time (3-4 minutes).
Center’s plan of correction (implemented, Aug 15, 2023): “Office staff were notified and went out to retrieve the child from the playground and returned child to their classroom. Both staff members were asked to take additional training classes. The following classes were completed by staff #1 and staff #2: Supervision: Playground Supervision…”
Citation Oct 11, 2022 Inspection Health & medication
Infant: updated health report every 6 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(1)/3270.182(1)
The child file for Child #1, who was a young toddler at the time, was observed to contain an updated health report dated 9/21/22 which was conducted more than 6 months from the previously dated 7/29/21 health report on file.
Center’s plan of correction (implemented, Oct 21, 2022): “The file for Child #1 includes a current health report.”
Citation Oct 11, 2022 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
The child file for Child #2, who is a preschool aged child, was observed to lack an updated health report; the most recent health report on file is dated 5/27/21.
Center’s plan of correction (implemented, Oct 21, 2022): “The file for child #2 includes a current health report and a copy of that report has been emailed for verification.”
Citation Oct 11, 2022 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
In the Young Toddler room, at approximately 11:20am, a soiled diaper was observed on top of the changing table and had not been immediately discarded into a plastic-lined hands-free covered can.
Center’s plan of correction (implemented, Oct 21, 2022): “The teacher was retrained on diaper changing procedures and reminded of the importance of following each step.”
Citation Oct 11, 2022 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
The staff file for Staff person #1 contained current mandated reporter training dated 7/21/21 which was not renewed within 60 months from the previously existing mandated reporter certificate dated 1/23/16.
Center’s plan of correction (implemented, Oct 21, 2022): “The file for staff person #1 contains a current mandated reporter training.”
Citation Oct 11, 2022 Inspection Records & paperwork
Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)
The child file for Child #3 contained a financial agreement form that was not reviewed and updated by the parent at least once in a 6-month period; the dates of the two most recent updates were 8/22/22 and 1/31/20 for the financial agreement
Center’s plan of correction (implemented, Oct 21, 2022): “The child file for child #3 includes a current financial agreement.”
Citation Oct 19, 2021 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
In the pre-K 1 room, there were multiple sleep mats with tears in multiple areas that exposed the stuffing inside.
Center’s plan of correction (implemented, Oct 29, 2021): “The mats were temporarily fixed and new mats were ordered on 10/19/21 and received and placed in the classroom on 10/21/21 and all mats in poor condition were disposed of.”
Citation Oct 19, 2021 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
In the middle infant room, there were two sleep mats with tears in multiple areas that exposed the stuffing inside and had small pieces coming apart that were less than 1 inch in diameter and were accessible to children who are still placing objects in their mouths. On the outdoor toddler play space, the poured-in-place surface had multiple areas with loose beads coming apart from the surface that were less than 1 inch in diameter and were accessible to children who are still placing objects in their mouths.
Center’s plan of correction (implemented, Nov 29, 2021): “The mats were temporarily fixed and new mats were ordered on 10/19/21 and received and placed in the classroom on 10/21/21 and all mats in poor condition were disposed of. The poured-in-place surface on the outdoor toddler play space will be maintained by maintenance staff using a leaf blower to…”
Citation Oct 19, 2021 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(5)
The facility's emergency plan lacked a plan that provides for accommodations for infants and toddlers.
Center’s plan of correction (implemented, Oct 29, 2021): “Provisions were added to the emergency plan to provide for accommodations for infants and toddlers.”
Citation Oct 19, 2021 Inspection Training & qualifications
Health and Safety Training/Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)/3270.31(f)(10)
The file for staff person #1, with a start date of 1-6-21, had pediatric first-aid and CPR training dated 7-11-21 that was over 90 days after their start date.
Center’s plan of correction (implemented, Oct 29, 2021): “The staff person did obtain her pediatric first-aid and CPR training on 7-11-21 (she had to postpone her original training due to illness).”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jun 6, 2023 Complaint investigation
4 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $79.60 $64.00
Infant (6 Weeks-12 mos.) $79.60 $64.00
Young Toddler (13-24 mos.) $77.20 $61.20
Older Toddler (25-36 mos.) $77.20 $61.20
Preschool (37 mos.- Entering K) $65.20 $51.60
Young School-Age (K-3rd gr.) $65.20 $34.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 113 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate valid through Jan 18, 2027
Keystone STARS STAR 4 (accredited)
since Aug 26, 2026 · what STARS means
Operator Bradford Child Care Services INC
Hours Monday–Friday 6:45 AM–5:30 PM How Pennsylvania centers’ hours compare
Phone (412) 635-9876
State certificate # CER-00249670
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Tender Care Learning Center/Ross had any serious violations?

Pennsylvania cited 10 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Oct 7, 2024 (staff ratios): “At approximately 1:10 PM, the fire alarm in the facility was activated. During the evacuation it was observed that Staff #2 was supervising 8 children including 2 older toddlers and 6 young toddlers.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Tender Care Learning Center/Ross?

Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Tender Care Learning Center/Ross’s Keystone STARS rating?

STAR 4 (accredited), effective Aug 26, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Tender Care Learning Center/Ross compare with other daycares in Pittsburgh?

It is tied for #168 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has more citations per inspection than 90% of Pennsylvania certified centers with enough inspection history to compare.

When was Tender Care Learning Center/Ross last inspected?

Oct 27, 2025 (renewal). The state cited at least one violation during that visit.

How much does Tender Care Learning Center/Ross cost?

It reported full-time daily rates of $79.60 for newborn, $79.60 for infant, $77.20 for young toddler, $77.20 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Tender Care Learning Center/Ross?

The legal entity on its Pennsylvania certificate is Bradford Child Care Services INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.