U-Gro Learning Centres · York

On 6/22/26 documentation of cleaning checklist required per tiered LIS Sin-00286295 was not submitted timely.

During the complaint investigation on 6/17/26, child #1 in the Monkeys' classroom, was observed to be in the bathroom for at least 5 minutes while in the care of staff persons #1 and #4 and in the primary care group of staff person #1.

During investigation of complaint, it was observed that staff #8 was using loud tones and harsh language with the children in the Jaguars' classroom. Repeated non-compliance as cited on 5/18/2026 (SIN-00288867).

It was observed that staff person #17 was working with children and did not have evidence of updated State Police, Child Abuse, or DHS FBI clearances on file. It was observed that the file of staff person #18 had a disclosure statement but it was not signed by a witness. It was observed that the file for staff person #20 contained evidence that they began working with children before their NSOR was on file. It was observed that staff person #21 did not updated their clearances every 60 months. State Police- 1/4/20-12/25/25 Child Abuse Clearance- 11/4/20- 12/25/25 DHS FBI Clearnce- 9/15/20- 12/23/25

On 6/17/2026, in the PreK-1 classroom, 20 children were present with staff #1 during naptime. Naptime ratios were not applicable because least 3 children were observed to be off their cots and were not participating in naptime. Repeated non-compliance as cited on 6/8/2026 (SIN-00289213) and 4/2/2026 (SIN-00286295).

On 6/17/2026 at 11:50AM, 20 children were observed in the Jaguar's (school-age) classroom with Staff #8 and Staff #19. When asked to identify their primary care groups, staff #8 and staff #19 identified only 19 children. The supervision and ratio tracking sheets did not include the names of all of the children assigned to each staff person. Staff #19 was able to identify which child was unaccounted for by using a list of names on a classroom whiteboard within 5 minutes of prompting from the certification supervisor. Staff #8 and staff #19 had been present with their group of children for at least one hour prior to 11:50AM. Repeated non-compliance as cited on 6/8/2026 (SIN-00290012 and SIN-00289213), 5/18/2026 (SIN-00288006), and 4/2/2026 (SIN-00286295).

It was observed that the file for staff person #20 did not contain evidence of emergency plan training. It was observed that the files of staff persons #17 and #21 had a lapse in annual emergency plan training. (2/17/25- 6/18/26) It was observed that the files of staff persons #18 and #19 did not contain evidence of annual emergency plan training. Last documented training was 2/17/25.

The file for child #1 contained evidence that the child's health assessment was not updated every 12-months. Last one on file was dated 7/9/24.

It was observed that the file of staff persons #19, and #21 did not contain evidence that their health assessment was updated every 24 months #19 10/21/22-2/12/25 #21- 2/26/23- 2/17/26 It was observed that the file of staff person #17 did not contain evidence that their health assessment was updated every 24 months. The last one documented was 2/7/24.

It was observed that the file for staff person #20 did not contain evidence of a health assessment or TB test.

The file for children #2 and #4 did not contain evidence of a complete initial health assessment nor a vaccination record.

During complaint investigation on 6/17/26, it was observed that daily activities that promote the development of skills, social competence and self-esteem did not seem to have been planned and were not implemented. Children in the Monkey's classroom were climbing on shelves and in the Caterpillars', classroom climbing on top of the stack of cots outside of the classroom door. Repeated non-compliance as cited on 6/8/2026 (SIN-00290012).

Staff #17 was not able to identify what accommodations were being implemented to support child #1 and child #4 while they were in care at the facility other than allowing specialized services on the facility premises. Child #4 receives specialized services while in care but does not have an IEP on file. Child #1 receives specialized services while in care but does not have an updated IEP on file. The last IEP on file is dated from 2023.

It was observed that file of staff person #17 contained evidence of a lapse in annual fire safety training. (1/16/25-6/17/26) It was observed that file of staff person #18 did not contain evidence of annual fire safety training. The last documented training was 2/25/25. It was observed that file of staff person #19 did not contain evidence of annual fire safety training. The last documented training was 2/17/25. It was observed that file of staff person #20 did not contain evidence of annual fire safety training.

Staff persons #10 and #11 were observed working without a qualified staff person supervising and did have evidence of education and/or childcare experience on file.

It was observed that the file of staff persons #18, #19, #20 and #21 did not contain evidence of an annual staff evaluation.

Staff person #17 was heard telling a potential parent that the infants do not go outside.

It was observed that the agreement forms of children #1, #3, and #4 were not signed by the operator.

The agreement form for child #3 did not include the fee amount.

The agreement form for child #3 did not include the date/day on which the fee is to be paid.

It was observed that the file for child #1 did not have updated child service reports every 6 months. The last report on file was 11/7/24. It was observed that child #2 did not have evidence of a child service report being completed and had been in care for more than 6 months.

It was observed that the agreement form of children #1 and #4 did not contain the child's admission date.

The agreement forms for children #1, #2, #3, and #4 did not contain extra services nor N/A.

The emergency contact forms for children #2 and #4 did not contain the work address for the enrolling parent. The emergency contact form for child #3 did not contain the work phone number for the enrolling parent.

The emergency contact form of child #3 did not include information on the child's special needs.

The emergency contact forms of children #2 and #3 did not include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits.

The emergency contact form for child #3 did not include the release persons' addresses or phone numbers. The emergency contact form for child #4 did not include the release persons' phone numbers.

The emergency contact and agreement forms for children #1 and #2 showed evidence that they were not reviewed, updated, and signed every 6-months.

The emergency contact forms of children #2, #3, and #4 did not contain signed parental consent for emergency medical care.

The emergency contact forms of children #2 and #4 did not contain signed parental consent for administration of medications or special dietary needs.

The emergency contact forms of children #2, #3, and #4 did not contain signed parental consent for administration of minor first-aid procedures by facility staff.

It was observed that the file for staff person #19 did not contain evidence of childcare experience. It was observed that the file for staff person #20 did not contain evidence of education.

It was observed that the files for staff persons #19 and #21 only contained one written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person

It was observed that the staff file for staff person #20 did not have evidence of pediatric first aid and CPR training and was outside of their 90-day pre-service training period.

It was observed that the files of staff persons #17, #18, #19, #20 and #21 did not contain 12 hours of childcare training.

At 8:02 AM it was observed that there were six young toddlers in the Bears' classroom with staff #9.

It was observed that in the Jaguars' classroom nap ratios were being used. Staff #2 had 20 children in their care and child #1 was sitting at a table and not on their rest mat.

It was observed that in the Jaguars and Caterpillars classroom that the arrangement of the classroom hindered supervision of children while nap time ratios were in use.

It was observed that the file of staff person #2 did not contain evidence that their mandated reporter training was updated every 60 months. (9/10/26- 6/9/26) It was observed that the file of staff person #6 had a disclosure statement but it was not signed by a witness). It was observed that staff person #10 began working with children before their DHS FBI clearance and NSOR were on file. It was observed that staff person #11 began working with children before their DHS FBI clearance was on file. It was observed that staff person #12 began working with children before their child abuse clearance was on file. It was observed that staff person #13 began working with children before their child abuse clearance and out of state clearances were on file. It was observed that staff person #14 began working with children before their disclosure statement was signed, child abuse clearance and FBI clearances were on file. It was observed that the file for staff person #13 did not have evidence of mandated reporter training and was outside of the 90-day provisional hiring period. It was observed that the file of staff person #15 did not contain evidence that their DHS FBI (2/24/21- 6/9/26)…

It was observed that in the Butterfly classroom staff person #6 was unable to name the group of children in their care.

It was observed that carts of nap mats were blocking the hallway doors of the Caterpillars' and Bears' classrooms.

It was observed that the files for staff persons #1, #4, #5, #8, #12, and #15 did not contain evidence of emergency plan training. It was observed that the file of staff person #2 did not contain evidence of annual emergency plan training. Last documented training was 2/17/25. It was observed that the file of staff person #9 did not contain evidence of annual emergency plan training. Last documented training was 8/12/24. It was observed that the file of staff person #16 did not contain evidence of annual emergency plan training. Last documented training was 2/17/25.

At least three mop buckets with cleaning solution were observed in the hallway, accessible to children as they walked through the hallway.

At drop off, the parent of Child #2 told Staff #1 that Child #2 had an inhaler in their backpack. The parent left the classroom. The inhaler remained in the Child #2's backpack, in the reach of children. A medication log, including written parental consent for administration was not obtained. Action to properly store the medication and establish a medication log did not occur until the certification supervisor informed Staff #17 of the non-compliance.

It was observed in the Bears' classroom that staff person #9 did not ensure that children's hands were washed after diapering.

It was observed that staff persons #10, #11, #13, and #14 were working with children and did not have evidence of a health assessment or a TB test on file. It was observed that staff person #12 began working with children before their health assessment was on file, documented 12/1/25.

It was observed that the file of staff person #4 did not contain evidence that their health assessment was updated every 24 months (the last one documented was 5/20/24). It was observed that the file of staff person #5 did not contain evidence that their health assessment was updated every 24 months (the last one documented was 3/11/24). It was observed that the file of staff person #8 did not contain evidence that their health assessment was updated every 24 months (the last one documented was 4/8/24).

It was observed that the facility did not have open inspection summaries: SIN-00287770, SIN-00288867, and SIN-00288006 posted.

It was observed that the file for staff person #5 showed evidence of their pediatric first aid and CPR were not renewed before the expiration date of 4/10/24. It was observed that the file for staff person #7 showed evidence of their pediatric first aid and CPR were not renewed before the expiration date of 5/8/24.

It was observed that file of staff person #1 did not contain evidence of annual fire safety training. The last documented training was 1/19/25. It was observed that file of staff person #2 did not contain evidence of annual fire safety training. The last documented training was 1/15/25. It was observed that file of staff person #3 did not contain evidence of annual fire safety training. The last documented training was 1/16/25. It was observed that files of staff persons #4, #8, did not contain evidence of fire safety training. It was observed that file of staff person #5 did not contain evidence of annual fire safety training. The last documented training was 1/16/25. It was observed that file of staff person #7 did not contain evidence of annual fire safety training. The last documented training was 5/28/25. It was observed that file of staff person #15 did not contain evidence of annual fire safety training. The last documented training was 1/5/25. It was observed that file of staff person #16 did not contain evidence of annual fire safety training. The last documented training was 2/16/25. It was observed that file of staff person #9 did not contain evidence of annual fire…

Staff #17 has not demonstrated responsibility for the general management of the facility, including the minimum duties of administering personnel, maintenance, program objectives and activities, and overall program planning as described in the violation on this inspection summary (SIN-00290012) and prior inspection summaries including SIN-00286295, SIN-00287770, SIN-00288006, SIN-00288867, SIN-002879213, SIN-00284094.

It was observed that the file of staff persons #1, #2, #3, $5, #8, #9, #15 and #16 did not contain evidence of an annual staff evaluation.

It was observed that the files of staff persons #8 and #9 did not contain evidence of a total of two years of experience with children and was observed working alone.

It was observed that the between the hours of 7:00- noon children were moved between classrooms and no teacher directed activities were planned and/or implemented.

Emergency contact forms were not present in the child care space for all of the children receiving care in the space. The emergency contact binder was observed in the Jaguar's classroom and an emergency contact form was not present for at least 16 children in care at the time. The forms that were present in the Jaguar's classroom, had not been reviewed and updated within the previous 6-months. Some forms were lasted signed and dated 1/2023, 2/2022. and 1/2025. The emergency contact binder was observed in the infant classroom and an emergency contact form was not present for 3 children in care at the time. Additionally, three of the emergency contact forms present in the infant room had not been reviewed and updated within the previous 6-months. When asked about the status of emergency contact forms in the other facility classrooms, Staff #17 shared that emergency contact forms in all classrooms may need to be added and updated for the children currently receiving care in those spaces.

It was observed that the file of staff person #6 did not contain evidence of education prior to service at the facility. It was observed that the file of staff person #10 did not contain evidence of education or childcare experience prior to service at the facility. It was observed that the file of staff person #11 did not contain evidence of childcare experience prior to service at the facility.

It was observed that the file of staff person #2 did not contain evidence of childcare experience. It was observed that the files of staff persons #13 and #14 did not contain evidence of childcare experience or education.

It was observed that the files for staff persons #10, #11, and #14 did not contain two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. It was observed that the file for staff person #12 did not contained one written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

It was observed that staff persons #12 and #13 had evidence of pediatric first aid and CPR training with a non- PQAS instructor.

It was observed that the files of staff persons #15 and #16 did not contain 12 hours of childcare training.

At the time of the inspection, it was observed that the open inspection summaries were not posted.

It was observed that the mulch on the outdoor play space was less than nine inches and was compacted.

It was observed that the stove burners were on with two pots of boiling water and were left unattended for an extended period of time. Several staff reported that children have been sent to the kitchen on multiple occasions to be supervised by the facility cook to maintain ratio in the classrooms. The kitchen has multiple hazards in reach of the children, including hot surfaces, sharp kitchen utensils, and toxic cleaning supplies.

It was observed in the Monkeys' preschool classroom that there were 11 children with one staff person. It was observed in the Butterflies' preschool classroom that there were 11 children with one staff person. It was observed in the Turles' older toddler classroom that there were 13 children with two teachers. It was observed in the Caterpillars' preschool classroom that there were 22 children with two teachers.

It was observed that when the Turtles' class left the indoor play space that 4 children ran down the hall and around the corner and were not able to be seen staff person #1 who was back with two other children from the classroom.

In the Monkeys' classroom it was observed that there was an infestation of ants in packages of food in the closet and also on the sink counter.

It was observed that in the caterpillars', zebras', turtles' bathrooms, there was trash in trash can without a liner.

The following areas were observed in the Caterpillars' classroom: excessive build-up of dirt on the: shelves, cubbies, walls, windows and windowsills, corners of the classroom, baseboards, inside and outside of the trash cans, tops and sides of cabinets, children's chairs, carpet, toy baskets, fans, vents, doors, door handles and light switches. The metal blinds on the back of the outside door had an excessive buildup of dirt and had sharp edges. There was chipping paint on the walls and chipping plaster around the windows. The baseboard behind the play kitchen was missing. There was sticky tape residue with an excessive buildup of dirt on cabinets and walls. The following areas were observed in the Bears' classroom: excessive build-up of dirt on the: shelves, cubbies, walls, tops and sides of cabinets, windows and windowsills, corners of the classroom, children's chairs, play mats, baseboards, insides and outsides of trash cans, carpets, toy baskets, fans, vents, doors, door handles and light switches. There was chipping paint on the walls. The refrigerator had an excessive build-up of dirt on both the inside and outside and had opened milk on the door which had spilled. On the…

The following areas were observed in the Caterpillars' bathroom: excessive build-up of dirt on the baseboards, around the bottom of the toilets, on the toilets, the step stools, mirror, and the sink handles. In addition, the shelf above the toilets had items haphazardly placed causing a fall risk and there was a dirty bucket with a toilet brush in it sitting on the floor. The following areas were observed in the Ducks' area where handwashing occurs: excessive buildup of dirt on the baseboards, the step stools, mirror, and the sink handles. In addition, the shelf had items haphazardly placed causing a fall risk. There were boxes, highchairs, and other items stored in the room causing a risk of injury to children. The following areas were observed in the Turtles' bathroom: excessive build-up of dirt on the baseboards, around the bottom of the toilets, on the toilets, the step stools, mirror, and the sink handles. In addition, the shelf above the toilets had items haphazardly placed causing a fall risk and there was a dirty bucket with a toilet brush and a plunger in it sitting on the floor. There was chipping paint on the walls. The following areas were observed in the Jaguars'…

In the handwashing room between the Bears' and Ducks' classrooms was a plastic bag with dirty clothes in it in reach of the children. There were plastic bags in the Turtles' bathroom in reach of children.

It was observed that there was a box of oranges on the counter and a bowl of oranges on the corner wire shelf that were not delivered that day.

Documentation showed that the fire detection system was not tested at least every 30 days. 12/10/25-1/10/26 (31 days) 1/10/26- present (51 days)

Upon video footage review it was observed on 1/21/2026 around 8:03am staff person #1 (DOH see LIS code sheet) was sitting in a chair at a table and picked up child #1 (DOB see LIS code sheet) who was laying on the floor near the staff person, by the calf area of their leg, swung the child over the staff person's lap and abruptly placed child #1 on the floor on the other side of the chair. Later that day between the time frame of 11:20 - 11:27am staff person #1 picked up child #1 by the wrists and sat the child in a chair to do an art project, then proceeded to pick child #1 up three more times to move child #1 to a different area of the classroom. At approximately 11:27 child #1 was removed from the classroom and joined another classroom.

On 1/12/2026 child #1 (DOB see LIS code sheet) was playing in a sensory bin, put a glass bead in their mouth and swallowed it. Child #1 reported to staff person #1 they bit the glass bead. Staff person #1 checked child #1's mouth and did not see an injury. Staff person #1 never informed management staff or the child's parent of the incident.

The record for staff person #2 (DOH see LIS code sheet) does not include the results of the PSP or DHS FBI clearance and the Child Abuse clearance. A NSOR certificate dated 9/22/2025 is the only clearance included in the staff person's record.

It was observed on 10/29/2025 in the Preschool 1 classroom protective receptacle covers were not placed in two (2) electrical outlets accessible to children 5 years of age or younger. It was observed on 10/29/2025 in the Pre-K 2 classroom protective receptacle covers were not placed in three (3) electrical outlets accessible to children 5 years of age or younger. (ALL CORRECTED ON SITE)

It was observed on 10/29/2025 in the Twos 2 classroom there is a hole in the bathroom door. It was observed on 10/29/2025 in the Preschool 2 classroom the ends of an area rug are curled up, posing a tripping hazard. It was observed on 10/29/2025 in the Pre-K 1 classroom a portion of the carpet is frayed and curling up, posing a tripping hazard. It was also observed a portion of the bulletin board frame is sticking out from the wall with nails exposed and accessible to children. It was observed on 10/29/2025 in the Pre-K 2 classroom a metal cover is protruding from the wall, making sharp corners accessible to children. (ALL CORRECTED ON SITE)

The record for staff person #2 (DOH see LIS code sheet) does not include an initial health assessment, including the results of tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis. The record for staff person #3 (DOH see LIS code sheet) does not include an initial health assessment.

The Director or designated staff person who is responsible for compliance with this chapter did not ensure the requirements under section 1016(c) of the act (62 P.S. § 1016(c)) are met. This is evidenced by the last manual testing of the fire detection system being conducted on 9/10/2025, which exceeds the every 30-day requirement.

The record for staff person #2 (DOH see LIS code sheet) does not include verification of child care experience and education prior to service at the facility.

The record for staff person #2 (DOH see LIS code sheet) only contains one (1) written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person, not two as required. The record for staff person #3 (DOH see LIS code sheet) does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. The record for staff person #4 (DOH see LIS code sheet) only contains one (1) written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person, not two as required.

Staff person #1 (DOH see LIS code sheet) did not complete professional development in the topic of pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.