Tender Care Learning Center/McCandless

There were no criminal history or sex offender clearance on file for Facility Person #1 from a state in which they resided in the previous 5 years.

The following was observed on video footage provided by the operator recorded on 3/10/26 at 3:35pm: In the infant room, one infant wearing a blue bib was sitting in a motion swing, making small arm and leg movements within the first few seconds of footage. As of 3:36pm onward, the infant appears to have fallen asleep in the swing, as evidenced by lack of movement of the infant's head, arms, and legs. The infant remains asleep in the swing for approximately 23 minutes until approximately 3:59pm, when arm movement is observed. The infant does not have a documented medical reason why they should not sleep in the recommended sleeping position by the American Academy of Pediatrics.

During a complaint investigation conducted on 3/24/26, based on information obtained during staff interviews, it was determined that on 3/3/26 an infant had been placed in their crib for a nap, a bib was observed around the infant's neck underneath their sleep sack.

In the Toddler 2 Room, at approximately 1:50pm, one staff and eleven young toddlers and older toddlers were observed. Therefore, Staff #7 exceeded the child: staff naptime ratio by one child.

At approximately 1:45pm, during naptime in the Preschool Readiness Room where Staff #2 was positioned in the room they could not adequately supervise one of the napping children due to a child's table and chairs obstructing Staff #2's ability to see and assess that child who was napping.

The facility's emergency plan was observed not to be posted in a conspicuous location.

In the Preschool 2 Room, an electrical outlet located to the left of a child's reading chair, and accessible to children 5 years of age or younger, was observed to lack one protective cover.

In the PreK Room, a bottle of hand sanitizer was observed on top of the writing desk and accessible to the preschool age children in care.

In the PreK Room and the Preschool 2 Room, one ceiling tile near the video surveillance camera was observed to not be kept clean as evidence by having water damage spots due to a leak from the roof.

The child file for Child #3, who is a preschool age child, was observed to contain an updated health report dated 2/4/26 which was conducted more than 12 months from the previously dated 1/28/25 health report on file.

In the PreK Room, an epi pen for Child #5 was observed to have expired as of 12/2025.

The child file for Child #4, who is an older toddler, was observed to lack a valid health report within 60 days following the first day of attendance at the facility.

The staff file for Staff person #6 contained current pediatric first aid/CPR training dated October 2025 which was not renewed on or before the expiration of the previous training certificate on file dated August 2023.

The staff file for Staff person #3 was observed to contain fire safety trainings that were conducted more than 12 months apart; those fire safety trainings are dated 10/7/25 and 8/9/24.

The staff file for Staff person #1 contained current mandated reporter training dated 3/2/25 which was not renewed within 60 months from the previously existing mandated reporter certificate dated 12/26/19. The staff file for Staff person #2 contained current mandated reporter training dated 6/3/25 which was not renewed within 60 months from the previously existing mandated reporter certificate dated 4/17/20.

The staff file for Staff person #4 and Staff person #5, who are functioning as an Assistant Group Supervisor, lacked proof of education.

The child file for Child #1 and Child #2 contained a current child service report that was dated Dec. 2025, and the previous report was observed to lack a date; therefore, it was unable to be determined if the child service reports were completed within six months of each other.

In the Infant Room, an emergency contact form was not present for Child #6 who was receiving care in the room.

The facility's current certificate of compliance was observed not to be posted in a conspicuous location used by parents.

The facility's documentation regarding the poured playground surfacing lacked the fall height rating that is necessary to determine if the surfacing meets the required shock absorption for a fall from the highest point of the embedded play equipment.

The facility's documentation regarding the testing of their fire detection system by a fire safety professional was deemed unacceptable as it did not include the results of the testing.